# FAQ

| Question                                                  | Answer                                                                                                                                                                                                                                                                                                                              |
| --------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| What proxy should I use?                                  | Its trial and error. We do not recommend any provider. It is easy to purchase small amounts of data and test before drops.                                                                                                                                                                                                          |
| How do I do XYZ?                                          | Google it first. If you cannot find the answer, read the guide. If you cannot find the answer, open a ticket.                                                                                                                                                                                                                       |
| What card should I use?                                   | Revolut and Wise preferred for every website. If you dont have then bank card may work on some sites.                                                                                                                                                                                                                               |
| Will XYZ work in my csv?                                  | Its good practice to run tests of your csv before drops. Run a single task on a locked card. If you are able to get a decline on your card, it means your csv is good to go.                                                                                                                                                        |
| How unique should my profiles be?                         | <p>It is always best practice to have as unique profiles as possible. That is true for EVERY website. That includes EVERYTHING in <a data-mention href="/pages/hnJgCo91BpbBJcp77G0e">/pages/hnJgCo91BpbBJcp77G0e</a>.<br><br>Some websites are stricter than others. It is up to you to determine how unique your profiles are.</p> |
| Why am I getting this error?                              | <p>Have you tried<br>1.Running the launcher </p><p>2.Checking your CSV is correct<br>3. Checking your settings is correct<br>4. CHecking your proxies work on the website you are running<br></p><p>If you have completed all above and the error persists, open a ticket.</p>                                                      |
| I want to share something on my screen, how do I do this? | Download [Greenshot](https://getgreenshot.org/). Then you press the screenshot button on your keyboard to take a picture of your screen.                                                                                                                                                                                            |
| I am getting an error "Key not authenticated"             | <p>Have you tried<br>1. Resetting key on <a href="https://whop.com/orders/products/">dash</a><br>2. Checking your <a href="/pages/k2ILN3Vq0Twe5yFP8cdn">settings </a>are correct<br><br>If you have completed all  above and the error persists, open a ticket.</p>                                                                 |
| Why has my ticket not been answered in 5 seconds?         | We try to answer your tickets as fast as we can. We will likely not answer tickets during a drop. If you would like to discuss something that occurred during a drop, you are welcome to open a ticket and give us a concise summary of your experiene and questions. We will be happy to help.                                     |


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